When
organizations’ hire, develop, and promote leaders using a
competency-based model, they’re unwittingly incubating failure. Nothing
fractures corporate culture faster, and eviscerates talent development
efforts more rapidly, than rewarding the wrong people for the wrong
reasons. Don’t reward technical competency – reward aggregate
contribution.
Any organization that over weights the importance of technical
competency fails to recognize the considerable, and often-untapped value
contained in the whole of the person. It’s the cumulative power of a
person’s soft skills, the sum of the parts if you will, that creates
real value. It not what a person knows so much as it is how they’re able
to use said knowledge to inspire and create brilliance in others that
really matters.
We live in time that has moved well beyond competency driven models,
yet organizations still primarily use competency-based interviews,
competency-based development, competency-based performance reviews, and
competency-based rewards as their framework for doing business. It
remains the best practices mentality that rules the day, when we’re long overdue for a shift to next practices. It’s simply not possible to change current behaviors by refusing to embrace new paradigms.
Sure corporations know the right buzzwords – they pay lip service to
things like character, trust, passion, purpose, EQ, collaboration,
creativity, etc., but they really don’t value them in the same way they
value competency. One of the problems is competency is predictable and
easy to measure, and corporations like predictable and easy. However
just because something is easy to measure doesn’t mean it’s the right
thing to measure, and certainly not when measured in a vacuum.
Competency should represent nothing more than table stakes – it
should be assumed. Having the requisite level of competency to do your
job is not to be rewarded – it’s to be expected. The train is really off
the tracks when being technically and/or functionally qualified to do a
job makes you a high potential.
The value organizations should be cultivating and curating in people
is their ability to align purpose, vision, values, character, and
commitment with demonstrated competency.
Competency isn’t the entirety
of a person’s worth, and it certainly shouldn’t be the gold standard of
their measurement. It’s a small part of the equation, but in many cases
corporations treat it as if it’s the only thing that matters.
Here’s the thing – you can possess the greatest technical wizardry
under the stars, but that doesn’t make you a leader. If you don’t care,
aren’t collaborative, can’t communicate, fail to take input and
feedback, and allow your hubris to overshadow your humility, you might
be intelligent, but in my book you’re not very bright. The really sad
part of this story is how often this type of person is rewarded in a
competency-based system.
We must recognize competency-based leadership models simply don’t
work. They are deeply rooted in the foundations of command and control
structures, and they’ve outgrown the value they afforded organizations
as nations moved beyond the industrial era. Competency based models
simply create alignment gaps at every level – organizational gaps,
talent gaps, leadership gaps, cultural gaps, diversity gaps, positional
gaps, value gaps, operational gaps, execution gaps, and the list could
go on. A leader’s job is to close gaps – not create them (the subject of
my next book – Hacking Leadership due out this Fall).
If you want to create a true culture of leadership, it’s necessary to
actually lead. Smart thinking and acting must start to take precedence
over soaring rhetoric. It takes more than paying lip service to a few
soft skills on a performance scorecard to get the job done. It will take
a cultural shift in actually understanding, recognizing and rewarding
what we say we value. The bottom line is this – the people who spend the
most time complaining about the lack of talent are the ones who don’t
recognize talent to begin with – don’t be that person.
Mike Myatt
http://www.forbes.com/sites/mikemyatt/
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