By TOM AGAN
“WE need some gray hair” once referred to needing someone with more
experience. But I haven’t heard that expression in a very long time.
In fact, many companies are intentionally reducing the average age of
their work forces in an effort to save money. Younger employees are
generally paid less and have lower health care expenses and retirement
costs. As one executive remarked to me recently, “I don’t think anyone
really likes this — we all know our own 50-year-old moment will be
coming, too.”
There is a surprising downside, however, to encouraging older workers to
leave or, at some companies, pushing them out: Less gray hair sharply
reduces an organization’s innovation potential, which over the long term
can greatly outweigh short-term gains.
The most common image of an innovator is that of a kid developing a
great idea in a garage, a dorm room or a makeshift office. This is the
story of Mark Zuckerberg of Facebook, Bill Gates of Microsoft, and Steve
Jobs and Steve Wozniak of Apple. Last week, Yahoo announced that it had
bought a news-reading app developed by Nick D’Aloisio, who is all of
17.
In reality, though, these examples are the exception and not the rule.
Consider this: The directors of the five top-grossing films of 2012 are
all in their 40s or 50s. And two of the biggest-selling authors of
fiction for 2012 — Suzanne Collins and E. L. James — are around 50.
According to research, the age of eventual Nobel Prize
winners when making a discovery, and of inventors when making a
significant breakthrough, averaged around 38 in 2000, an increase of
about six years since 1900.
But there is another reason to keep innovators around longer: the time
it takes between the birth of an idea and when its implications are
broadly understood and acted upon. This education process is typically
driven by the innovators themselves.
For Nobel Prize winners, this process usually takes about 20 years —
meaning that someone who is 38 at the time of discovery will most likely
be nearly 60 when he or she receives the prize. For most eventual
laureates, that interval is spent attending and making presentations at
conferences, networking with colleagues, writing additional papers,
editing academic journals and talking with the press.
Let’s assume that with company resources, it will take a corporate
innovator 10 years instead of 20 to educate others about the nature,
implications and applications of a new idea. If that’s true, a
reasonable target retention age for attaining an average level of
innovation would be at least 50.
YET despite the overall aging of the work force, many organizations are
heading in the opposite direction. One executive at a major investment
bank remarked with concern that the average age at his firm was 32. This
phenomenon is not unique to corporations. Many medical institutions and
universities have also shifted to younger workforces. But according to research
by Benjamin Jones of Northwestern University, a 55-year-old and even a
65-year-old have significantly more innovation potential than a
25-year-old.
If an organization wants innovation to flourish, the conversation needs
to change from severance packages to retention bonuses. Instead of
managing the average age downward, companies should be managing it
upward.
We can act within our own organizations to make a difference. For
example, we can end policies that limit the time people are allowed to
stay at a certain level in a given position. And we can stop rotating
high-potential managers across different businesses. Instead, we need to
encourage the best performers to stay put, giving them the years —
perhaps even decades — to support and lead major innovations from
inception to commercial launch.
And to encourage innovation, we must provide economic incentives to
C.E.O.’s, boards of directors and investors through changes in the tax
code and elsewhere that favor long-term returns driven by innovation
over shortsighted pressure to reduce costs.
The journalist A. J. Jacobs has perfectly described our current
situation when it comes to the relationship between age and innovation.
In his book “The Year of Living Biblically,”
he writes: “I’m 38, which means I’m a few years from my first
angioplasty, but — at least in the media business — I’m considered a
doddering old man. I just hope the 26-year-old editors out there have
mercy on me.”
Relax, A. J., you still have a few more years to hit it out of the ballpark with a mega-best seller.
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